help system

02-Getting started with the modelling
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mirko
Posts: 5
Joined: 01 Jun 2011, 14:14

help system

Post by mirko »

Hi,
I've download the new relesease of Seismostruct and I'm a "SeismoStruct" beginner.
The help system is not currently working, and this causes me some problems to implement my models.
How could I solve this problem?
Thanks for your help
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seismosoft
Posts: 1272
Joined: 06 Jul 2007, 04:55

Re: help system

Post by seismosoft »

Mirko,

What exactly do you mean with "the Help System is not working"?

Can you describe your problems in more detail, perhaps sending us (support@seismosoft.com) screenshots of possible error messages?

Seismosoft Support
mirko
Posts: 5
Joined: 01 Jun 2011, 14:14

Re: help system

Post by mirko »

Dear all,
my problem dealt with Seismostruct help, regarding with a conflict among Seismostruct help manual and my anti-virus software (AVG). After some days in which it was not even possible to surf the manual a message appears alerting me about a thread file. As soon as I allow this file to run seismostruct help manual is again available.
Sorry for having disturb you
Regards
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seismosoft
Posts: 1272
Joined: 06 Jul 2007, 04:55

Re: help system

Post by seismosoft »

Dear Mirko,

Thanks for the clarification and for letting us know that things are now working well.

Seismosoft Support
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