Installation difficulties

01-Installation of new versions
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user
Posts: 62
Joined: 16 Mar 2008, 09:44

Installation difficulties

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I installed the latest release of SeismoStruct, but now the Help System does not work. Why is this?
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seismosoft
Posts: 1246
Joined: 06 Jul 2007, 04:55

Re: Installation difficulties

Post by seismosoft »

These problems usually occur when a newer version of SeismoStruct has been installed without first uninstalling existing older versions of the program. To solve this problem, you must first uninstall SeismoStruct (using the Add/Remove Programs facility in Windows Control Panel), then manually delete the SeismoStruct folder from the "C:\Program Files\SeismoSoft" directory (assuming that this is where the program had been installed) and, finally, re-install again the newer version.

SeismoSoft Support
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