Expired license start-up problem

[user]

I cannot open the program on my Windows XP computer. I tried uninstalling and reinstalling several times (using the latest downloadable version of the software) and still could not open it. There is a pop-up window saying the license has expired and that I should contact the technical support. Is there a way to fix this problem?

[seismosoft]

This problem normally occurs if the date of the computer has been changed, for some reason, and, unfortunately, usually requires complete re-installation of the system. You may try to uninstall once again the software (as you did already), delete manually the ‘Program Files\SeismoSoft’ folder (if it was not cancelled by the uninstallation procedure), remove all “SeismoSoft” and/or “SeismoStruct” entries from the Registry (if you are able to do so, noting also that this will obviously remove your settings preferences), reboot, re-install, and see if it works. If it does not, then we are afraid that the only solution will be a (certainly painful) re-installation of the system.

SeismoSoft Support

[er.abhijit]

This problem had occurred in my system too. Thus as per your suggestion, I re-installed my windows XP. But the problem still persists with the newly installed operating system. What should I do?

[seismosoft]

Are you really trying to install the latest version of the program, available from our website?

SeismoSoft Support

[er.abhijit]

Yes. I tried installing using the latest version of seismostruct downloaded on 23rd Jan 2009 from your website. Still the same problem...

[seismosoft]

Unfortunately we cannot reproduce the behaviour you report; we have installed the version downloadable from the website in a just-installed Operative System, and all went fine. Sorry we cannot be of assistance.

SeismoSoft Support

[fadzli]

I facing a same problem.

But i dont have a link for a latest version.

I just install Official release of 19/03/2007. Im looking for latest version. How i need the latest version

Thanks

[casey]

i meeted the same problem, I hope the new stable version be provided. thank you!

[seismosoft]

quote:Originally posted by over327

Me too.
I used it yesterday.And it is expired today...

The version currently available on the website was scheduled to expire at the end of May 2009. We will soon release a new version, featuring an extended license. Thank you for your patience.

Seismosoft Support

[fadzli]

Dear Seismo Team,

I was wondering how long would it take for the new vesion to be released? As i want to use it urgently, i wonder if u have an alternative ways to use the older version.

Thanks you so much.