Table values not appearing
Table values not appearing
Hi. I am new to SeismoMatch and only using the trial version as of right now. I have been using it for a few days now and it has worked well, but as of a day or two ago, when I match a time history to a target spectrum it will complete the process and output all of the charts but when I click on the tables there is no data in them. This data is very important to me and I was wondering if this is a problem in the program or is it just something that happens to the trial version after a few days. Thanks.
- seismosoft
- Posts: 1197
- Joined: 06 Jul 2007, 04:55
Re: Table values not appearing
Hi Fostbarr,
We can confirm that, currently, Seismosoft's software trial versions feature no limitation whatsoever with respect to their non-trial counterparts. Hence, the behaviour you have observed cannot be attributed to that.
We could not reproduce the anomaly you describe, hence cannot provide a solution either. We wonder if it would be possible for you to:
- try using the program in a different computer, to see if the problem persists
and/or
- send us the record and target spectrum in question, so that we try things ourselves
Regards,
Seismosoft Support
We can confirm that, currently, Seismosoft's software trial versions feature no limitation whatsoever with respect to their non-trial counterparts. Hence, the behaviour you have observed cannot be attributed to that.
We could not reproduce the anomaly you describe, hence cannot provide a solution either. We wonder if it would be possible for you to:
- try using the program in a different computer, to see if the problem persists
and/or
- send us the record and target spectrum in question, so that we try things ourselves
Regards,
Seismosoft Support