Registration problem about academic license

01-Installation of new versions
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z.gronti
Posts: 458
Joined: 16 Oct 2013, 08:14

Re: Registration problem about academic license

Post by z.gronti » 06 Jul 2018, 14:14

Dear users,

Please contact the Licensing team at licensing@seismosoft.com for support about this issue.
Zoi Gronti
Seismosoft Srl.

marieha
Posts: 1
Joined: 13 Jul 2018, 21:00

Re: Registration problem about academic license

Post by marieha » 13 Jul 2018, 21:01

Same problem here... My computer uses Windows 10.

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seismosoft
Posts: 592
Joined: 06 Jul 2007, 04:55

Re: Registration problem about academic license

Post by seismosoft » 14 Jul 2018, 07:48

Hello Marieha,
Please contact the Licensing team at licensing@seismosoft.com also providing your registration details, for support about this issue.
Seismosoft Support

Abdallah Magdy
Posts: 2
Joined: 04 Nov 2018, 06:35

Re: Registration problem about academic license

Post by Abdallah Magdy » 05 Nov 2018, 08:12

Hello
Actually I have the same problem, I tried to register on different machines (win7 & win10) and the same problem ocurred.
Registering the program as Administartor didn't work either. I have sent an email to (licensing@seismosoft.com) two days ago and I got no reply till now.
I think the problem is related to the license.
Help please.
Thanks in advance.

User avatar
z.gronti
Posts: 458
Joined: 16 Oct 2013, 08:14

Re: Registration problem about academic license

Post by z.gronti » 05 Nov 2018, 11:28

Dear Abdallah Magdy,

A new version of SeismoStruct, SeismoStruct 2018 Release-2 Build-50, is available. Could you please install the new version and let us know if you can register successfully?
Zoi Gronti
Seismosoft Srl.

Abdallah Magdy
Posts: 2
Joined: 04 Nov 2018, 06:35

Re: Registration problem about academic license

Post by Abdallah Magdy » 06 Nov 2018, 17:01

Thank you very much.
I installed the program and registered my license.
Thanks again for your help.

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