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An unknown error
Posted: 25 Sep 2022, 09:41
by hshs1283
There is an error in my software interface as shown in the picture, which does not affect the running of the program, but I can't see the established model. What's going on?
Re: An unknown error
Posted: 26 Sep 2022, 10:38
by seismosoft
We could not see your image, but if the problem is related to the 3d plot model, this is probably due to problems external to SeismoStruct itself.
See for instance:
https://www.addictivetips.com/windows-t ... 20problems.
In any case, before trying anything else, please try to uninstall and reinstall SeismoStruct and install the latest drivers of your graphics card.
Seismosoft Support
Re: An unknown error
Posted: 27 Sep 2022, 00:46
by hshs1283
Thank you very much for your reply. I hope it will help me solve the problem. Thank you again.
Re: An unknown error
Posted: 27 Sep 2022, 01:56
by hshs1283
seismosoft wrote: 26 Sep 2022, 10:38
We could not see your image, but if the problem is related to the 3d plot model, this is probably due to problems external to SeismoStruct itself.
See for instance:
https://www.addictivetips.com/windows-t ... 20problems.
In any case, before trying anything else, please try to uninstall and reinstall SeismoStruct and install the latest drivers of your graphics card.
Seismosoft Support
My problem has been solved perfectly, thank you very much!