Academic License

06-Referencing and license issues
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Hu7
Posts: 1
Joined: 14 Dec 2018, 19:03

Academic License

Post by Hu7 » 14 Dec 2018, 19:17

Hello, I am MSc. Structural Engineering student in Bogazici University. I am getting an error when I try to obtain academic license which says;
'The academic licence request email could not be send. If the problems persist, please send a message to "licensing@seismosoft.com", indicating: program, name, affiliation and email adress'
I sent an email to licensing@seismosignal.com and have not got any answer yet.

With Regards,

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z.gronti
Posts: 454
Joined: 16 Oct 2013, 08:14

Re: Academic License

Post by z.gronti » 17 Dec 2018, 13:12

Dear Hu7,

We kindly remind you that the message that appears when you send your request informs you that you will receive your academic license key within 48 hours provided that you possess valid information, this might take a little bit longer when a weekend intervenes.

The Licensing Team has sent you the requested academic license key for SeismoSignal 2018. Have you also sent a request for SeismoBuild 2018? If so, please sent it again, because it has not been received.
Zoi Gronti
Seismosoft Srl.

seismozafer
Posts: 2
Joined: 18 Mar 2019, 22:21

Re: Academic License

Post by seismozafer » 18 Mar 2019, 22:43

I'm Muzaffer Kaya as a student of civil engineering, at Yıldız Technical University, İstanbul,Turkey. Our lecturer Murat Ergenekon Selçuk wants from us to download seismosignal program for the lesson.
I sent a message to you last week about academic license. I received a message from you. İt says "in next 48 hours, You will obtain academic license. Despite that message, I don't obtain academic license. I want your helps urgently. Good Nights.

Regards

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z.gronti
Posts: 454
Joined: 16 Oct 2013, 08:14

Re: Academic License

Post by z.gronti » 20 Mar 2019, 14:05

Dear Muzaffer Kaya,

The Licensing Team had sent you the requested license key last week and they sent it to you again today. Could you please check if you have received it?
Zoi Gronti
Seismosoft Srl.

seismozafer
Posts: 2
Joined: 18 Mar 2019, 22:21

Re: Academic License

Post by seismozafer » 25 Mar 2019, 08:17

Very Thanks for helps.

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