Seismosoft | Earthquake Engineering Solutions

Dear Sir/Madam,

I have tried to register with my email from Huazhong University of Science and Technology and I haven't received any email yet. I have sent two emails to the email licensing@seismosoft.com, and I haven't been replied yet. I don't know if I'm doing something wrong, but I would like to ask you if you could help me. I have been waiting two weeks, so I guess it's enough time to think that something is not going well.

My email is lyh199424@163.com form Huazhong University of Science and Technology I'm doing a Bridge Engineering.

Many thanks for your help,

Regards,

Lengence

Dear lyh24,

The Seismosoft Licensing department received your academic license requests on 28/08/2016 and has already replied to you. We couldn't find the academic license requests that you sent two weeks ago, so it is possible that we have never received them.
Generally, the licensing team responds to your emails within 48 hours, this might take a little bit longer when a weekend intervenes.