Seismosoft | Earthquake Engineering Solutions

Hi
I installed SeismoStruct program, but when I want to run program,
below error is showed.
A software monitor program seems to be running in your system. Please unload it from memory and restart your program
What should I do?

This means that you are running (intentionally or not) a background application that monitors your software, and which thus conflicts with the license protection algorithm of Seismosoft programs:

A) If you have intentionally installed such application, then simply disable it or uninstall it.

B) If you do not recall ever carrying out such installation, then you may:
- run an anti-spyware program (e.g. Spybot or AdAware) to try to identify and remove suspicious apps that might be causing the problem you have experienced
- run a system scan with your anti-virus software (e.g. AVG Free)
- clean your system and registry with CCleaner (sections 'Clean' and 'Problems')

C) If the above does not work, try to:
- go to Control Panel/Add Remove Programs and uninstall any suspicious applications you may find there
- run 'Start->Run->Msconfig' and disable the startup of any app/service that might seem suspicious (use google to try to understand what a given app/service is there for)

D) as a last resort, disable the startup of Process Explorer (procexp.exe), a Microsoft/Sysinternals program that has been found in the past to give rise to the sort of problems you describe.

Ok, we hope the above is comprehensive enough. Do let us know if any of these suggestions do solve your problems (this will be useful for other users).

Seismosoft Support