Access Violation at address

[sm3082]

When i open the programme the following message appears: Access violation at address 013B12B7 in module ‘SeismoStruct.exe’. Read of address 0B011000.

I'm new to the programme so unsure what this means? Any help would be appreciated, thanks.

[z.gronti]

Dear sm3082,

Please download SeismoStruct from Seismosoft's official website and install it again.

You may find all the setup files for Seismosoft's programs in the following link:
https://seismosoft.com/products/download/