An unknown error

[hshs1283]

There is an error in my software interface as shown in the picture, which does not affect the running of the program, but I can't see the established model. What's going on?

[seismosoft]

We could not see your image, but if the problem is related to the 3d plot model, this is probably due to problems external to SeismoStruct itself.
See for instance:
https://www.addictivetips.com/windows-t ... 20problems.

In any case, before trying anything else, please try to uninstall and reinstall SeismoStruct and install the latest drivers of your graphics card.
Seismosoft Support

[hshs1283]

Thank you very much for your reply. I hope it will help me solve the problem. Thank you again.

[hshs1283]

We could not see your image, but if the problem is related to the 3d plot model, this is probably due to problems external to SeismoStruct itself.
See for instance:
https://www.addictivetips.com/windows-t ... 20problems.

In any case, before trying anything else, please try to uninstall and reinstall SeismoStruct and install the latest drivers of your graphics card.
Seismosoft Support

My problem has been solved perfectly, thank you very much!