An unknown error

04-Unexpected behaviour/errors
Post Reply
hshs1283
Posts: 4
Joined: 16 Sep 2022, 04:07

An unknown error

Post by hshs1283 »

There is an error in my software interface as shown in the picture, which does not affect the running of the program, but I can't see the established model. What's going on?Image
User avatar
seismosoft
Posts: 1093
Joined: 06 Jul 2007, 04:55

Re: An unknown error

Post by seismosoft »

We could not see your image, but if the problem is related to the 3d plot model, this is probably due to problems external to SeismoStruct itself.
See for instance:
https://www.addictivetips.com/windows-t ... 20problems.

In any case, before trying anything else, please try to uninstall and reinstall SeismoStruct and install the latest drivers of your graphics card.
Seismosoft Support
hshs1283
Posts: 4
Joined: 16 Sep 2022, 04:07

Re: An unknown error

Post by hshs1283 »

Thank you very much for your reply. I hope it will help me solve the problem. Thank you again.
hshs1283
Posts: 4
Joined: 16 Sep 2022, 04:07

Re: An unknown error

Post by hshs1283 »

seismosoft wrote: 26 Sep 2022, 10:38 We could not see your image, but if the problem is related to the 3d plot model, this is probably due to problems external to SeismoStruct itself.
See for instance:
https://www.addictivetips.com/windows-t ... 20problems.

In any case, before trying anything else, please try to uninstall and reinstall SeismoStruct and install the latest drivers of your graphics card.
Seismosoft Support
My problem has been solved perfectly, thank you very much!
Post Reply

Return to “04-Unexpected behaviour/errors”