Academic license

05-Referencing and license issues
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fersalto
Posts: 1
Joined: 11 Apr 2016, 15:19

Academic license

Post by fersalto » 11 Apr 2016, 18:50

Dear Sir/Madam,

I have tried to register with my email from University of Surrey and I haven't received any email yet. I have sent two emails to the email licensing@seismosoft.com, and I haven't been replied yet. I don't know if I'm doing something wrong, but I would like to ask you if you could help me. I have been waiting two weeks, so I guess it's enough time to think that something is not going well.

My email is fs00208@surey.ac.uk form University of Surrey (UK) I'm doing a Msc Structural Engineering.

Many thanks for your help,

Regards,

Fernando

User avatar
z.gronti
Posts: 465
Joined: 16 Oct 2013, 08:14

Re: Academic license

Post by z.gronti » 12 Apr 2016, 07:40

Dear Fernando,

The Seismosoft Licensing Team has received your request email on 11/04/2016, hence you will receive your academic license key soon.
We would also like to kindly remind you the message that appears when you send your request which informs you that you will receive your academic license key within 48 hours provided that you possess valid information, this might take a little bit longer when a weekend intervenes.
Zoi Gronti
Seismosoft Srl.

Md. Rabiul Islam
Posts: 1
Joined: 09 Mar 2018, 04:53

Re: Academic license

Post by Md. Rabiul Islam » 09 Mar 2018, 05:09

Assalamualaikum Sir,
I'm a student of BSc in Civil Engineering at Military Institute of Science & Technology(MIST). I have badly needed Siesmostruct Software for my research.
But I have no academic E-mail. In MIST I use (islammdtanbir@gmail.com) this E-mail for my academic purpose. I've already send a academic license request at (licensing@seismosoft.com) .
What can I do now?

Regards
Md. Rabiul Islam
ID : 201511038
Level - 04
Military Institute of Science & Technology
E-mail : islammdtanbir@gmail.com

User avatar
z.gronti
Posts: 465
Joined: 16 Oct 2013, 08:14

Re: Academic license

Post by z.gronti » 09 Mar 2018, 09:00

Dear Md. Rabiul Islam,

The Licensing Team will guide you on how you can get an academic license key without academic email address.
Zoi Gronti
Seismosoft Srl.

Partha
Posts: 1
Joined: 02 Jun 2018, 13:48

Re: Academic license

Post by Partha » 02 Jun 2018, 13:56

Dear Sir/Madam,

I have tried to register with my email from National Institute Of Technology Agartala and I haven't received any email yet. I have sent two emails to the email licensing@seismosoft.com, and I haven't been replied yet. I don't know if I'm doing something wrong, but I would like to ask you if you could help me. Actually it is very urgent to me. I will be very much grateful if i get any reply soon.
My email is parthacivil.sch@nita.ac.in form NIT Agartala (INDIA) I'm doing M tech in Structural Engineering.

Many thanks for your help,

Regards,

Partha

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seismosoft
Posts: 608
Joined: 06 Jul 2007, 04:55

Re: Academic license

Post by seismosoft » 04 Jun 2018, 12:36

Hello Partha,

We checked our emails and we have not received any academic license request from you before 2/6/2018 (when you sent the current post). Maybe the request could not go through the firewall of your university? (it happens frequently, and it is related to security settings of the network of the user). We received 3 emails from you only today, and in general takes us 1 or 2 working days to respond to such requests.
Note also that, due to the upcoming publication of the new versions of all our packages (on Wednesday 6/6/2018), we have suspended issuing new licenses for the v2016 releases, and we will only be able to issue new licenses from Thursday 7/6 (for the new v2018 versions). However, since you seem to need urgently the license, we have made an exception and we will send you the license for v2016, as soon as possible.

Regards
Seismosoft Support

bala
Posts: 2
Joined: 30 May 2018, 10:04

Re: Academic license

Post by bala » 06 Jul 2018, 14:13

Dear Sir/Madam,

I have used the “Obtain Academic License” option with my academic email balasubramanian.ilango@polytech-lille.net and I haven't been replied yet. Is anything wrong with my account?

Thank you,
Bala

User avatar
z.gronti
Posts: 465
Joined: 16 Oct 2013, 08:14

Re: Academic license

Post by z.gronti » 06 Jul 2018, 14:22

Dear Bala,

The Seismosoft Licensing team has respond to your request but they received a mail delivery failure message. The Seismosoft Licensing team should have found way to contact you.
Zoi Gronti
Seismosoft Srl.

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