Installation Error! (Fail to get UBR)

01-Installation of new versions
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San Htet Aung
Posts: 1
Joined: 15 Nov 2022, 22:11

Installation Error! (Fail to get UBR)

Post by San Htet Aung »

Dear Sirs,
I have a problem at installing Seismo Match 2022 release_1. It said that "Fail to get UBR" when i open the program. and also it cannot import and read my accelerogram data. I have the academic license. Please help.
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z.gronti
Posts: 733
Joined: 16 Oct 2013, 08:14

Re: Installation Error! (Fail to get UBR)

Post by z.gronti »

Dear San Htet Aung,

Could you please check if you use the current version of SeismoMatch available in https://seismosoft.com/support/seismomatch-support/

Also, could you send me a screenshot of the error message you receive and your license's key details at z.gronti@seismosoft.com?
Zoi Gronti
Seismosoft Srl.
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