Problem Academic license activation

06-Referencing and license issues
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torus
Posts: 1
Joined: 09 May 2018, 07:58

Problem Academic license activation

Post by torus »

Hello, I am Structural and Geotechnical Engineering student in Federico II Naples University. After having requested it I obtained the academic license; but when I try to register and activate it, an error window opens. The error the error message says: "Access violation at address 04E20D2C in module 'SeismoStruct_it.exe'. Read of address 4A832BC0.".
There is a solution for the problem?
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z.gronti
Posts: 651
Joined: 16 Oct 2013, 08:14

Re: Problem Academic license activation

Post by z.gronti »

Dear torus,

Please send an email with the description of the registration problem you are facing to licensing@seismosoft.com and they will help you to find the solution.
Zoi Gronti
Seismosoft Srl.
rezalatifi
Posts: 13
Joined: 13 Nov 2019, 13:37

Re: open the SeismoBuild model v2020 with the SeismoBuild v2018

Post by rezalatifi »

Dear,
Please let me know whether is possible to open SeimoBuild model v2020 with the SeismoBuild version 2018?
Thanks
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z.gronti
Posts: 651
Joined: 16 Oct 2013, 08:14

Re: Problem Academic license activation

Post by z.gronti »

Dear rezalatifi,

Files created with newer versions cannot be loaded with the older ones.
Zoi Gronti
Seismosoft Srl.
rezalatifi
Posts: 13
Joined: 13 Nov 2019, 13:37

open the SeismoBuild model v2020 with the SeismoBuild v2018

Post by rezalatifi »

Dear,

Thanks alot for your answer.
Please let me know is there any way of opening v2020 files with the v2018 software?
Best regards
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z.gronti
Posts: 651
Joined: 16 Oct 2013, 08:14

Re: Problem Academic license activation

Post by z.gronti »

Dear rezalatifi,

As I mentioned in my previous post, you are not able to load files of current versions with the previous ones.
Zoi Gronti
Seismosoft Srl.
rezalatifi
Posts: 13
Joined: 13 Nov 2019, 13:37

Re: Problem Academic license activation

Post by rezalatifi »

Dear,
Is it possible to open the SeismoBuild model v2020 (commercial Licence) with an Academic license?
Because now I have the commercial Licences just for 3 months and it will be expired in 15 days. I need to open them.
Best regards.
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z.gronti
Posts: 651
Joined: 16 Oct 2013, 08:14

Re: Problem Academic license activation

Post by z.gronti »

Dear rezalatifi,

Yes, you are able to open with the academic version models created with the commercial version of SeismoBuild, however you are not able to modify them. If you try to modify the model through the Building Modeller, the academic version's limitations will be applied, hence you will be able to save only 2 floors without any basement floor.
Zoi Gronti
Seismosoft Srl.
rezalatifi
Posts: 13
Joined: 13 Nov 2019, 13:37

Re: Problem Academic license activation

Post by rezalatifi »

Dear,

Thank you very much for your answer.
Please let me know after the expiration of the Commercial Licences is it possible to activate the same software with Academic License or I should reinstall the software?

Sincerely yours,
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z.gronti
Posts: 651
Joined: 16 Oct 2013, 08:14

Re: Problem Academic license activation

Post by z.gronti »

Dear rezalatifi,

There is no need to reinstall the program. You should just select Help>Register New License from the main menu of the program.
Zoi Gronti
Seismosoft Srl.
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