License not valid

01-Installation of new versions
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zdc197911407
Posts: 1
Joined: 31 Oct 2008, 13:35

License not valid

Post by zdc197911407 »

when I try to run it, I got following error messege " the license of this application seems to no longer be valid. please contact support@seismosoft.com". Could you please help me figure it out? Thanks.
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seismosoft
Posts: 1184
Joined: 06 Jul 2007, 04:55

Re: License not valid

Post by seismosoft »

This problem normally occurs if the date of the computer has been changed, for some reason, and, unfortunately, usually requires complete re-installation of the system. You may try to uninstall once again the software (as you did already), delete manually the ‘Program Files\SeismoSoft’ folder (if it was not cancelled by the uninstallation procedure), remove all “SeismoSoft” and/or “SeismoSignal” entries from the Registry (if you are able to do so, noting also that this will obviously remove your settings preferences), reboot, re-install, and see if it works. If it does not, then we are afraid that the only solution will be a (certainly painful) re-installation of the system.

SeismoSoft Support
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