{"id":18998,"date":"2019-06-02T18:08:37","date_gmt":"2019-06-02T16:08:37","guid":{"rendered":"https:\/\/seismosoft.com\/?page_id=18998"},"modified":"2026-06-05T13:02:41","modified_gmt":"2026-06-05T11:02:41","slug":"support","status":"publish","type":"page","link":"https:\/\/seismosoft.com\/es\/support\/","title":{"rendered":"Soporte"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep-single sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Soporte para aplicaciones de SeismoSoft<\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep-single sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p>Tenga en cuenta que los Manuales de usuario y el Sistema de ayuda se instalan autom\u00e1ticamente con cada aplicaci\u00f3n.<\/p>\n<p>Siempre puede realizar una b\u00fasqueda en el <a href=\"\/es\/forum\/\">Foro de Seismosoft<\/a>, donde probablemente encontrar\u00e1 la respuesta a su consulta. Si no la encuentra, publique su pregunta en el foro para que otras personas puedan leer y beneficiarse de las respuestas que reciba.<\/p>\n<\/div><div class=\"fusion-widget-area awb-widget-area-element fusion-widget-area-1 fusion-content-widget-area\" style=\"--awb-title-size:13px;--awb-title-color:#555f61;--awb-padding:0px 0px 0px 0px;\"><div id=\"nav_menu-5\" class=\"widget widget_nav_menu\"><\/div><div class=\"fusion-additional-widget-content\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\"><p>Si a\u00fan no encuentra una respuesta, puede ponerse en contacto con nosotros <a href=\"https:\/\/seismosoft.com\/contact\/\">aqu\u00ed<\/a>.<\/p>\n<h2>\u00bfTiene preguntas sobre licencias?<\/h2>\n<p>P\u00f3ngase en contacto con el equipo de licencias escribiendo a licensing [at] seismosoft.com para recibir soporte sobre este tema<\/p>\n<h3>Licencias acad\u00e9micas<\/h3>\n<p>Le recordamos amablemente que el mensaje que aparece al enviar su solicitud le informa de que recibir\u00e1 su clave de licencia acad\u00e9mica en un plazo de 48 horas, siempre que haya proporcionado informaci\u00f3n v\u00e1lida. Este plazo puede ser un poco m\u00e1s largo si coincide con un fin de semana. Como alternativa, puede solicitar una <a href=\"https:\/\/seismosoft.com\/free-academic-license\/\">licencia acad\u00e9mica aqu\u00ed<\/a>.<\/p>\n<h2>Precios<\/h2>\n<p>Visite <a href=\"https:\/\/seismosoft.com\/es\/shop\/\">la tienda online de Seismosoft<\/a>, donde est\u00e1n disponibles los precios de todos nuestros productos y paquetes de productos.<\/p>\n<h2>Caracter\u00edsticas de las aplicaciones o preguntas comerciales<\/h2>\n<p>Puede encontrar informaci\u00f3n detallada sobre los productos de Seismosoft en <a href=\"https:\/\/seismosoft.com\/es\/software-para-el-analisis-de-estructuras-sometidas-a-acciones-sismicas-seismosoft\/\">la secci\u00f3n de Productos<\/a>.<\/p>\n<p><a href=\"https:\/\/seismosoft.com\/contact\/\">Inf\u00f3rmenos<\/a> si necesita m\u00e1s aclaraciones.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":12354,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"productId":0,"courseId":0,"footnotes":""},"class_list":["post-18998","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - 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